Know which customer is calling before you answer
A customer calls — your phone shows their name, orders and history. Straight from your own store.
Included with the module, with no device limit. You buy the backend — the app comes with it free of charge, and the same app serves any backend.
PrestaShop 1.7 – 9 · WooCommerce 8 – 10.9 · Android 8–16 · 2-minute setup
Three steps, two minutes
Install the module in your store
Upload the ZIP in your PrestaShop admin. The module creates a private endpoint on your own server — nothing else is needed.
Scan the QR code in the app
The module panel generates a QR code with a token for a specific employee. The phone pairs with the store in one scan.
Answer with context
On every call the app shows the customer data from your store — before you even say hello.
Every conversation starts with context
Recognise your regulars
Instead of an anonymous number you see a name and the year the customer started buying from you. From the first second you know whether this is someone coming back for the tenth time.
See the customer value
The number of orders and lifetime spend appear together with the ring. You decide how much attention the call deserves before you pick up.
Works on the lock screen
The customer card appears above the lock screen. The phone lies on the desk and you still know who is calling — no unlocking, no hunting for glasses.
“Call back” with one tap
Missed calls land on a list together with the customer details. You call back with one tap, straight from the card — no copying numbers.
Call history in your store admin
Who called, which phone took it and at what time — stored in your own store, split by employee device.
Shorter calls
You do not ask for a name or an order number — they are on screen before you answer. At twenty calls a day that is tens of minutes a week.
Fewer mistakes
You know which order it is about before the customer starts explaining. Fewer shipments to the wrong address and fewer corrections.
A new hire from day one
The context is on the screen, not in someone's memory. A stand-in greets a regular customer by name.
One recovered order pays back half the price
The "Call back" list shows customers who called and bought nothing — the warmest leads a store has. Usually a few calls a week that nobody would have remembered anyway.
No cloud.
No middlemen.
No tracking of your customers.
Your customers' data never leaves your server and your phone. CallerPeek has no database of numbers, builds no profiles and sends nothing to us — because we are simply not part of that connection.
Phone ↔ your server. Nothing in between.
The request goes straight to the module in your store. No intermediate server.
A token per employee
Every device has its own token. Cutting off access is one click in the panel — instantly.
HTTPS only
The app connects over HTTPS only and the module rejects unencrypted requests. The exception for a test store with its own certificate is enabled deliberately in the settings.
Anti-theft limits
A per-token request limit blocks attempts to bulk-download your customer base.
No data processing agreement
You sign nothing with us and add us to no register of processing activities. There is nothing to entrust — your customers' data never reaches us.
The product stays yours
The module talks to your shop, not to us. If our company disappeared tomorrow, everything would keep running.
When your shop is down
You see the bare number. We hold no copy of your data, so there is nowhere else it could come from — that is the price of it staying with you.
Two ways to recognise a caller
Most caller ID tools for online shops copy your customer base into their own cloud. CallerPeek asks your shop at the moment the phone rings. The difference shows up in three places.
Where cloud services do better: they still show a name when your shop is down, because they hold a copy. We do not — that is the price of the data staying with you.
For small shop owners who answer the phone themselves
Free app from Google Play, dual SIM support, works on the lock screen, 13 interface languages.
Included with the module, with no device limit. You buy the backend — the app comes with it free of charge, and the same app serves any backend.
A ZIP module, installed from the admin, with the device panel and QR codes inside.
Buy the module and the app →The plugin is ready. It supports HPOS (custom order tables) and the classic layout, and recognises guests without an account from the order address.
Buy the module and the app →No PrestaShop or WooCommerce? The app knows nothing about any shop — it renders whatever your backend returns. All it takes is one HTTPS endpoint following the open API contract: it accepts a phone number and a token and returns JSON with the customer card. We have connected Magento, in-house warehouse systems and CRM databases this way.
We reply on business days. No newsletter.
How it looks in practice
Android app
What your staff sees on the phone — from pairing to the call.
The module in your store
What the owner sees in the store admin — the same feature set in PrestaShop and WooCommerce.
A backend + the app — done
You buy the backend — the module for your store — and the Android app is included at no extra cost, for as many phones as you like in that company. No per-seat fee, no per-device fee, no subscription.
Android app
v1.5.3 · Android 8–16
1. Install the app from Google Play — free, no account.
2. Allow it to read the incoming number.
3. Scan the QR code from the module panel in your store.
PrestaShop module
PrestaShop 1.7.6+ / 8.x
- PrestaShop 1.7.6 – 9.x
- PHP 7.4–8.3
- An SSL certificate (HTTPS) on the store domain
- Android 8.0 or newer on the phone
WooCommerce plugin
WordPress 6.0–7.0 · WooCommerce 8.0–10.9
- WordPress 6.0–7.0 with WooCommerce 8.0–10.9
- PHP 7.4–8.5
- An SSL certificate (HTTPS) on the store domain
- Android 8.0 or newer on the phone
Frequently asked questions
See the full FAQ — all questions answered →
Does my data reach CallerPeek?
No. The app connects only to the module on your own server. We have no database anything could reach.
What permissions does the app need?
Reading the call state (to know who is calling), displaying over other apps (the popup) and internet access. We do not ask for contacts, SMS or location.
Does it work with two SIM cards?
Yes. CallerPeek recognises calls on both cards; in the settings you can limit it to a chosen SIM.
Which languages does it support?
13 languages: Polish, English, German, French, Spanish, Italian, Russian, Portuguese, Ukrainian, Dutch, Czech, Romanian and Turkish. The language follows your phone setting automatically.
What if I change my phone or lose it?
In the module panel you revoke the old device token with one click and scan a new QR code on the new phone. The old phone loses access immediately.
How many employees can use one store?
As many as you like — each with a separate token and their own entry in the call history.
Does the customer know I use CallerPeek?
There is no difference on the customer's side — you simply see data you already have in your own store.
One licence per store
One licence covers one production store — unlimited phones, no per-call fees, no subscription. Includes 12 months of updates and e-mail support.
We will help with the installation
Technical questions, deployment on an unusual setup, bug reports — we reply on business days.